Mark Bateman

The auto industry has seen a lot of changes in the last few years, including car shares and subscriptions, the rise of car tech and driverless cars, and the entry of "new" used car sales models (think Carvana, EchoPark) that have flipped the used car experience on its head.

We decided to ask consumers across the country about some of the things we think are making a difference. After all, we've been working with restaurants on design, operations, and scale for a long time, so we're obliged to know.

The Guest, The Restaurant, The People, and The Tech