Scaling AI in Foodservice

Scaling AI in Foodservice

A Roadmap to Harmonizing AI in Restaurant Operations


Estimated Read Time: 1 minute
Estimated Watch Time: 24 minutes


AI is picking up steam in the foodservice industry, but as brands look to adopt AI solutions, WD's Joanne Heyob offers operators a word of caution – adding AI solutions one piece at a time will result in failure to scale.

Rather, Joanne recommends taking a step back and embracing a more strategic and holistic approach. In her RestaurantSpaces presentation, she shares how to harmonize AI into your operations by creating a unique strategic roadmap for your brand whether you’re building from the ground up or evolving existing locations.

Watch Joanne’s full presentation to learn more about the 5 steps to building your AI roadmap and how investing in AI infrastructure, equipment, and your team can make the difference between success and failure.

You can also read more in our full length POV, Leveraging AI to Drive Operational Harmony.

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Wayfind—the WD blog—is designed to be your beacon in this rapidly evolving world. In these short, thought-provoking reads, you'll discover insights into the minds of your consumers and be inspired to go out into the world to create your own extraordinary experiences.


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