WDCast
Business Insider, Áine Cain; Thinking Outside the Big Box
Due to their size, capital and footprint, Big Box stores are quick to meet customers’ needs today—whether in a store, via delivery or pick-up, we’re seeing consumers responding (positively) and doubling down on their loyalty to those Big Box stores. This week Áine Cain, Senior Retail Reporter with Business Insider and expert on all things Big Box, joins Lee Peterson to discuss how Big Box stores are competing with ecommerce giants (we’re looking at you Amazon), the reality of stores acting as distribution centers and the impact all of these changes have on their associates.