Over 20 Years of Partnering to Get More Done
What did we do?
Leveraged an agile and multi-departmental approach to evolve the in-store experience for professional doers and DIYers alike
Partnered with The Home Depot to create the brand’s Innovation Pilot Store
Designed the store to be used as a prototype for new stores and remodels
Crafted a “total store” plan to allow for more associate assistance and a better shopping experience
Orange aprons assemble!
Solutions
- Strategy & Insights
- Business Consulting
- Research & Insights
- Brand Communications & Visual Merchandising
- Marketing Communications
- Visual Merchandising
- Innovation & Experience Design
- Environments Concept & Schematic Design
- Environments Design Development
- Innovation Workshops & Visioning
- Operations Strategy & Design
- Omnichannel Integration
- Product Flow & Supply Chain Improvements
- Store Planning (FOH & BOH)
- Digital Strategy
- Brand Communications Strategy
- Content Strategy & Communication Architecture
- Digital Integration
- Content Creation & Experience Design
- Content Architecture & Strategy
- Digital Signage & Wayfinding
- Motion Graphics
- UX Design
- 3D Visualization
- 3D Renderings & Animations
- Digital Experience Development
- Extended Reality (VR/AR/MR)
- Architecture & Engineering
- AOR/EOR
- Civil Engineering & Site Development Services
- MEP, Structural, & Fire Protection Engineering
- Programming, Space, & Store Planning
- Prototype Architecture
- Construction Solutions
- Permitting & Planning
- Program Management
Strategy
Identified insights about the ways customers shop using the customer journey
Design
Leveraged design sprints and rapid innovation and partnered with The Home Depot to update wayfinding and key areas throughout the store to make them even more customer friendly
Operations
Streamlined BOPIS and added self-service lockers to fulfill online order pickup quicker
Digital
Leveraged technology throughout the store redesign to support labor optimization and shopper empowerment
Architecture & Engineering
Scaled the solutions at 1,200 locations throughout the chain
Construction Solutions
Acted as program managers for nearly 180 stores a year, providing cost effective, innovative solutions and overseeing the permitting & planning process for new builds and remodels
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